Inclusive and Accessible Shopping for All

Accessibility at curbsidemall: Inclusive and Accessible Shopping for All

Our Commitment to Accessibility

At curbsidemall, we believe in creating an inclusive and accessible shopping experience for everyone. We are committed to ensuring that all individuals, regardless of their abilities, can access and enjoy our platform with ease. Our goal is to provide a seamless and user-friendly experience that accommodates the diverse needs of our customers and merchants.

Website Accessibility

Accessible Design

Our website is designed with accessibility in mind. We follow the Web Content Accessibility Guidelines (WCAG) to ensure that our platform is accessible to individuals with disabilities. This includes providing alternative text for images, using clear and simple language, and ensuring that our site is navigable using keyboard-only controls.

Screen Reader Compatibility

We strive to ensure that our website is compatible with screen readers and other assistive technologies. This allows visually impaired users to access and navigate our platform effectively. We regularly test our website with popular screen readers to ensure optimal compatibility.

Adjustable Text Size and Contrast

Our website includes features that allow users to adjust text size and contrast settings. This helps individuals with visual impairments to read and interact with our content comfortably. We provide easy-to-use tools for customizing the display to suit individual preferences.

Inclusive Shopping Experience

Curbside Pickup and Delivery

We offer curbside pickup and delivery options to accommodate customers with mobility impairments. These services provide a convenient and accessible way for customers to receive their orders without having to navigate physical stores.

Accessible Payment Options

Our platform supports accessible payment options, including the use of screen readers and keyboard navigation during the checkout process. We aim to provide a smooth and secure payment experience for all customers.

Customer Support

Our customer support team is trained to assist individuals with disabilities. Whether you need help navigating our website, placing an order, or resolving an issue, our support team is here to provide the assistance you need. You can reach our support team at support@curbsidemall.com or by phone.

Merchant Accessibility

Accessible Product Listings

We encourage merchants to provide detailed and accessible product descriptions, including alternative text for images and clear, concise information. This helps ensure that all customers can make informed purchasing decisions.

Training and Resources

We offer training and resources for merchants to help them create accessible content and provide inclusive customer service. Our goal is to support merchants in creating a welcoming and accessible shopping experience for all customers.

Continuous Improvement

Regular Accessibility Audits

We conduct regular accessibility audits to identify and address any potential barriers on our platform. These audits help us ensure that we are continuously improving and maintaining the accessibility of our website and services.

Feedback and Suggestions

We welcome feedback and suggestions from our users on how we can improve accessibility. If you have any recommendations or encounter any accessibility issues, please contact us at accessibility@curbsidemall.com. Your input is valuable in helping us create a more inclusive platform.